Your sanctuaries are saved only on your device. The game has no ads, analytics, accounts or cloud saves. When you buy or restore a guardian, Apple or Google processes the payment and RevenueCat verifies it using a random identifier, not your name or email.
Who we are
Elemental Sanctuaries is published by Arc & Logic Solutions (“we”). This policy covers the Elemental Sanctuaries apps for iPhone and Android and this website.
Game data on your device
The app stores the following on your device so the game works:
- One save file per started sanctuary (Forest, Frost, Water, Fire): resource amounts, producer and defense upgrades, defense placements, guardian rank and form, ability settings, the highest wave you have cleared, and the time it last updated. A previous good copy of each save is kept on the device so a damaged file can be recovered.
- Your settings: music, sound, haptics and reduced motion.
- A record of which guardians you have unlocked, so they stay available when you are offline.
Your sanctuaries keep growing while you are away. To calculate this, the game compares your device clock with the time saved in each file; that time never leaves your device.
We do not upload your progress anywhere. Deleting the app or clearing its data removes your progress, and restoring purchases cannot bring it back. Device backups, if any, are controlled by your operating system. Progress on Android and on iPhone is separate.
Purchases and RevenueCat
Forest is free. Frost, Water and Fire, and the Launch Trio pack, are one-time purchases made through the Apple App Store or Google Play, which process your payment. We never receive your payment-card details.
To verify a purchase, unlock the guardian, restore ownership on the same store account, and handle refunds or revocations, the app uses RevenueCat. The app sends RevenueCat a randomly generated app-user identifier, the store’s proof of purchase, product identifiers and transaction details. RevenueCat also receives ordinary connection information such as an IP address and device and app version details. Apple, Google and RevenueCat exchange transaction updates to confirm ownership and reflect refunds.
The game does not send RevenueCat your name, email address, advertising identifier or gameplay progress. Purchase history is kept separately from your local save. See the RevenueCat privacy policy, Apple privacy policy and Google privacy policy for their practices.
What the game does not do
- No advertising, ad identifiers or app tracking across other companies’ apps and websites.
- No analytics or crash-reporting services.
- No accounts, sign-in, chat, contacts, location, camera, microphone or photos.
- No cloud saves or transfer between devices.
The game plays offline. A connection is only used to load store prices, buy guardians and restore purchases.
Support and this website
If you email us, we receive your email address, your message and anything you attach. We use it only to answer you, investigate the problem and handle purchase or privacy requests. Please do not send passwords, verification codes or payment-card details.
This website has no analytics, ads, forms or tracking cookies, and its fonts and images are hosted with the site. Cloudflare, our website host, processes technical connection information such as IP addresses and request logs to deliver and protect the site; see the Cloudflare privacy policy.
Sharing and retention
We do not sell or rent personal information, and we do not share it for advertising. We share information only with the service providers described above (Apple, Google, RevenueCat and Cloudflare) to run the game and this website, or when required by law. Purchase records are kept for as long as needed to provide ownership and restoration and to meet legal and financial obligations. Support emails are kept while we are helping you and for a reasonable period afterwards.
Your rights and requests
Depending on where you live, you may have rights to access, correct, delete or receive a copy of personal information, to object to or restrict its processing, and to complain to a privacy regulator. Where applicable, we process purchase information to provide the purchase you asked for and support emails to answer you.
Send requests to games@arcandlogic.com with “Elemental Sanctuaries privacy request” in the subject. We may ask for details needed to find the right purchase record. We cannot access or delete progress that exists only on your device; you can remove it by deleting the app. Some requests must go to Apple or Google for information they control.
Younger players
Elemental Sanctuaries is made for a general audience. It has no chat, ads, account registration or requests for contact information. Purchases always go through the App Store or Google Play, where parents and guardians can require approval or turn purchases off. A parent or guardian can contact games@arcandlogic.com about any information we hold about their child.
Changes and contact
We will update this policy and its effective date when our practices change, and give additional notice of material changes where required.
Arc & Logic Solutions
Privacy contact: Tiago Massita da Fonseca
games@arcandlogic.com